Shipping policy

Shipping Policy

Processing Time

All our items are handcrafted with care, so please allow 3 BD for processing before your order ships. Custom or made-to-order items may take a little longer – check individual product listings for details.

Shipping Rates & Delivery

We offer standard and expedited shipping options at checkout. Shipping costs are calculated based on weight, destination, and selected shipping method.

Please note that shipping times are estimates and may be affected by holidays, carrier delays, or customs processing.

Tracking & Notifications

Once your order ships, you’ll receive a confirmation email with tracking information (if applicable).

Lost, Stolen, or Delayed Packages

We are not responsible for lost, stolen, or delayed packages once they leave our hands. However, if you experience an issue, please contact us at Deermountaincreations@gmail.com, and we’ll do our best to assist you.

Your items will be shipped using insurance- 

International Orders & Customs

International customers are responsible for any customs fees, duties, or taxes imposed by their country. We cannot predict these charges and recommend checking with your local customs office before ordering.